Shipping policy
Thank you for choosing Father of Scents! We strive to provide a seamless and enjoyable shopping experience, and part of that includes timely and reliable shipping of your orders.
Shipping Methods and Timeframes
We offer standard shipping to most locations within Australia. Our shipping timeframes vary depending on the destination and the shipping method selected at checkout. Generally, our standard shipping timeframes are:
- Within Victoria: 2-8 business days
- Outside Victoria: 3-8 business days
Please note that these timeframes are estimates only and are not guaranteed. We are not responsible for any delays or damages caused by shipping carriers or events beyond our control.
Shipping Rates
We offer free standard shipping on all orders over $15. For orders under $15, we charge a flat rate shipping fee of $1. While a promotion is running, the shipping will be different.
Order Processing
We strive to process and ship all orders as quickly as possible. Orders are typically processed within 1-2 business days. Once your order has shipped, you will receive a shipping confirmation email with a tracking number.
Address Accuracy
Please ensure that your shipping address is accurate and complete to avoid any delays or issues with delivery. We are not responsible for any delays or damages caused by inaccurate or incomplete shipping information.
International Shipping
At this time, we only ship within Australia.
Delivery Issues and Returns
If you experience any issues with delivery, such as non-delivery or damage to the products, please contact us at fatherofscents@gmail.com, and we will do our best to assist you. For returns and refunds, please refer to our return policy, which can be found on our website.
If you have any questions or concerns about our shipping policy, please contact us at fatherofscents@gmail.com, and we will be happy to assist you.